Director of Product Design, Foundations

We are seeking a Director of Product Design, Foundations, to lead critical areas of innovation and power our next phase of growth. The role requires experience applying AI to transform design craft and designing user-centered AI experiences. The Director will own systems, services, and AI foundations that connect products, enable scale, and define how legal professionals work in an AI-first world.

Requirements

• Evidence applying AI to transform design craft as well as the design of user-centered AI experiences
• A service design mindset that brings together vertical-specific requirements with platform-level solutions
• Customer-centric approach that weaves customer stories and evidence into strategies, design work, and storytelling
• Demonstrated experience establishing experimentation, learning, and validation systems
• Experience designing extensible platforms and ecosystems that enable internal and external teams to build safely on shared foundations
• Deep Enterprise B2B experience, crafting experiences for highly technical end users across a multi-stack technology platform
• Demonstrated expertise being a leader of leaders, driving a team of designers to conceptualize, build, and scale experiences across complex ecosystems
• Established track-record of building and leading design efforts across surfaces from setting strategies to delivering design solutions across touchpoints
• Business acumen and ability to connect design strategy to business value
• Ability to communicate complex subjects with clarity and impact to a variety of audiences
• Strong leadership, partnering, and influencing skills
• Ability to create solutions that scale across short- and long-term customer and business goals simultaneously
• High level of comfort working within a self-directed culture and navigating ambiguity

Benefits

• Competitive, equitable salary
• Top-tier health benefits, dental, and vision insurance
• Hybrid work environment
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years