
Job description
ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider that aims to improve the lives of seniors and their caregivers through innovative technology solutions. The company is passionate about communication and committed to delivering easy-to-use, cutting-edge technology to its primarily senior customer base. The Sr. Business Architecture Manager will play a dual role as a hands-on architect and Peopleleader, managing a team of Process / Business Architecture resources and contributing to solution design, capability mapping, process flows, and architecture deliverables.
Company

Tech, Software & IT Services • Media & Communications
ClearCaptions, LLC is a technology company founded in 2011 that delivers captioning solutions to the hard‑of‑hearing community. Their product suite includes wireless, mobile, and VoIP captioning services powered by automatic speech recognition and proprietary ClearCaptions Phone and Mobile apps. By bridging communication barriers, the company promotes social connection and independence for users and their families. Recognized on the 2025 Inc. 5000, Great Place to Work, and Top 100 Inspiring Workplace lists, ClearCaptions emphasizes a collaborative culture that prioritizes both customer experience and employee growth. This blend of cutting‑edge accessibility technology, customer‑centric focus, and workplace excellence distinguishes ClearCaptions within the assistive technology industry.
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