Provide leadership for a unique portfolio of natural and municipal services as the Director, Muttart, Cemeteries and Golf. Oversee the management of diverse facilities, including the Muttart Conservatory and Municipal Cemetery Services and Golf Facilities, while maintaining the integrity of these locations and supporting consistent service delivery and accessible public experiences.
Requirements
- Inspire and empower team members through effective mentorship, clear communication, and a commitment to foster a positive and inclusive work environment
- Drive innovation by developing and presenting compelling proposals and action plans for strategic initiatives, encompassing process and program evolution, impactful marketing campaigns, optimal staffing, and visionary facility planning and development
- Provide operational and technical oversight at the various facilities and open spaces
- Directly negotiate and finalize all facility-based contracts and agreements
- Provide Leadership and support to partners and that are responsible for the various aspects of the facility’s operations, programs, services and capital development
- Drive revenue growth and attendance for the facilities and spaces, while providing leadership and direction to the team in creating, developing, implementing, and evaluating strategic initiatives focused on business expansion
- Establish a superior customer service culture and lead the development and implementation of a comprehensive customer service policy, standards, and training program for all personnel
- Leverage the unique programming strengths of the facilities and spaces to strategically enhance and strengthen program offerings
- Continue to ensure that the GBA+ process and other inclusion processes are applied in the development and implementation of services and programs
- Experience, knowledge, training, and/or education in Recreation Administration, Parks Management, Business Administration, Art, Horticulture, Science, or a related field
- Leadership experience in events, recreation, parks, and/or facility management or other related discipline within a large complex organization
- Extensive knowledge related to program and event planning and coordination, project administration and management.
- Experience and previous focus on providing a safe, healthy and productive facility and open space environment, building systems and operations, marketing and communications
- Experience with contract and agreement development, evaluations, implementation and monitoring
- Direct experience liaising with partner, community groups, and inter-departmental teams along with knowledge of the community involvement process
- Thorough knowledge of financial management principles, financial planning and budget processes
- Combinations of education and experience will be considered
- Skills Required for Success: Demonstrated leadership abilities to cultivate focus, engagement, and commitment within diverse and complex environments
- Ability to cultivate strong relationships across diverse teams and partners, fostering collaboration, trust, and mutual respect
- Expertise in professional service delivery and project execution
- Flexibility to navigate shifting priorities, maintain resilience, and lead inclusively amidst evolving landscapes
- Results-driven approach inclusive of strategy development and performance management
- Proficient negotiation, problem-solving, and conflict resolution skills for inclusive decision-making
- Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
