PHLCITYID Engagement and Outreach Worker

The City of Philadelphia is seeking a PHLCITYID Engagement and Outreach Worker to assist residents in obtaining a Municipal ID, conduct outreach to communities and neighborhoods, and develop outreach strategies and campaigns plans. The ideal candidate will have excellent relationship-building skills, ability to communicate with diverse groups, and strong customer service skills.

Requirements

• Develop, contribute and assist the implementation of community outreach and engagement plan to reach vulnerable communities.
• Attend community meetings and events to provide information about and promote the Municipal ID.
• Implement and support Municipal ID Program team organizing educational and outreach materials.
• Develop, promote and maintain effective relationships with key influencers and a variety of community organizations and partner agencies.
• Support walk-ins and schedule appointments for Municipal ID applicants in person and via web.
• Ensure and verify that all paperwork for the applicants is completed in a neat and orderly manner until the requesting criteria is met.
• Collaborate and coordinate with community base organizations, religious institutions, and key stakeholders to ensure the residents understand the benefits of applying for the Municipal ID.
• Conduct outreach to potential partner organizations for the Municipal ID, so ID cardholders would be able to access services, benefits, and discounts through utilization of the Municipal ID.
• Manage and develop engagement and outreach metrics.

Benefits

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTA’s Key Advantage program.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Public Service Loan Forgiveness program
• Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships.