Community Lending Officer - FL Market

The Community Mortgage Lending Officer is responsible for driving mortgage sales and client relationships through engagement with community clients, diverse real estate agents, and affordable housing non-profit partners.

Requirements

• Consult with customers about their financial situation, financial and personal objectives and lending needs
• Collect and analyze information about the customer's financial situation, financial and personal goals, tolerance for risk and change, plans for the future, income, assets, debts, cash flow, and credit history
• Analyze financial information for customers to make an initial assessment regarding whether the customer and the property may qualify for a particular lending solution
• Make recommendations to customers about which lending solutions would best meet the customers' financial and personal objectives
• Advise customers about the consequences, risks, and benefits of alternative lending solutions
• Promote Citi's brand, and promote Citi as the provider for lending and other financial solutions
• Visit customers outside of Citi's offices
• Work as a team with all internal partners to support and grow our customers
• Refer customers who seek financial services other than lending solutions to the appropriate Citi professionals
• Partner with Operations teams to ensure the seamless transfer of the loan application
• Work with Processors/Closers and customers to ensure the timely closing of the customer's loan
• Go outside to key referral relationships (Realtors, CPA's, Builders, etc). to drive mortgage business into the bank
• Appropriately assess risk when business decisions are made
• Introduce clients to segment partners when appropriate
• Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry
• Attend a minimum of 2 – 3 Diverse Realtor and/or affordable housing nonprofit events per month

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays