The Automation Manager will be responsible for executing enterprise automation projects and managing the day-to-day operations of the automation platform. This role will lead a distributed team of developers and analysts, oversee platform operations, and collaborate with business stakeholders to implement approved use cases.
Requirements
- Design, develop, test, and deploy scalable, reusable, and secure RPA solutions using UiPath, ensuring alignment with organizational standards and best practices.
- Collaborate with business stakeholders, subject matter experts, and analysts to gather requirements, define automation scope, and lead process optimization workshops.
- Maintain comprehensive documentation including Process Definition Documents (PDDs), Solution Design Documents (SDDs), and operational runbooks.
- Provide technical guidance and thought leadership on RPA implementation, intelligent automation techniques, and integration with AI and emerging agent-based automation technologies.
- Manage day-to-day operations of the automation platform, including UiPath Orchestrator components (robots, schedules, assets, queues), ensuring high availability and performance.
- Monitor and support production bots, proactively identifying and resolving failures or performance issues; coordinate with UiPath support and infrastructure/cloud teams for incident resolution within defined SLAs.
- Participate in platform evolution and capacity planning, including infrastructure scaling, license management, and performance tuning.
- Collaborate with cross-functional teams (applications, infrastructure, security, QA) to ensure seamless deployment, compliance, and support of automation solutions.
- Lead and mentor a distributed team of RPA developers (onshore and offshore), conducting code reviews and ensuring adherence to development methodologies and quality standards.
- Assign and prioritize work across the automation team to align with project timelines and business priorities.
- Monitor individual and team performance, conduct regular check-ins, and deliver constructive feedback.
- Enforce automation best practices, development methodologies, and compliance with SDLC and change management processes.
- Support cross-training and knowledge-sharing initiatives to build team resilience and ensure continuity of operations.
- Support citizen development initiatives by providing governance, training, and oversight to ensure quality and compliance of business-led automations.
- Track and report on automation performance metrics, identify opportunities for continuous improvement, and contribute to the automation roadmap in partnership with leadership.
- Consult and provide expert guidance on implementing RPA technologies, techniques, and processes to transform and enhance current business operations.
- Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
- Protect Chamberlain Group’s reputation by keeping information confidential.
- Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
- Contribute to the team effort by accomplishing related results and participating on projects as needed.
Benefits
- Comprehensive benefits package
- 401k contribution
