Performing moderately complex licensing and permitting work in a Field Operations Field office of the Driver License Division. Receiving and reviewing license and permit applications, ensuring compliance with policies, administrative codes, and statutes, communicating with external and internal customers, and approving license and permit applications.
Requirements
- Receiving and reviewing license and permit applications
- Ensuring compliance with policies, administrative codes, and statutes
- Communicating with external and internal customers
- Approving license and permit applications
- Answering general information questions pertaining to driver license laws and driver licensing procedures
- Responding to telephone inquiries from the general public
- Meeting and dealing with the general public in a professional and courteous manner
- Determining the legal needs and requirements of driver license and identification card applicants
- Screening application forms to ensure applicant qualification
- Providing interpretation of licensing and permitting requirements and applicable various agency and statutory requirements
- Performing basic check of physical driving capabilities of applicants
- Inspecting motor vehicles for safety prior to road test
- Verifying evidence of financial responsibility
- Issuing licenses and permits, collecting license fees and preparing receipts
- Capturing photograph of applicants, their signatures, and their thumbprints
- Checking accuracy of original, renewal, and duplicate license applications
- Administering written, oral or other test to license permit applicants
- Grading written and oral driver examinations
- Interpreting for foreign language speaking applicants
- Scheduling applicants for driving tests
- Operating automated testing machines to measure driver license applicants' knowledge of traffic laws and driving practices
- Utilizing computers and digital imaging workstations for capture of applicants' portrait, thumbprint, and signature
- Providing information and testimony for the Department in administrative, driver improvement, safety responsibility, and judicial hearings
- Providing administrative and technical assistance related to license and permit requirements
- Traveling to work in other Driver License Offices and/or to and from Headquarters for training
- Setting up, closing, and programming office machines
- Preparing daily bookkeeping reports
- Making minor repairs to testing devices and other office equipment
- Preparing, cleaning, and maintaining work area and testing devices daily
- Attending work regularly and observing approved work hours
Benefits
- State of Texas benefits
- Retirement plan
