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Job description
We are seeking a Senior Pricing and Packaging Manager to lead the development of a unified, modern commercial model across our combined product portfolio. The successful candidate will design and own the go-forward pricing and packaging architecture, build a unified tier structure, and ensure AI capabilities are bundled into tiers to drive adoption.
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Tech, Software & IT Services
Calabrio provides a cloud‑native workforce performance platform—Calabrio ONE— that serves as the digital foundation for customer‑centric contact centers. The suite combines workforce optimization, agent engagement, and business intelligence into a single, fully integrated solution, enabling brands to understand and enrich every human interaction. Leveraging connected data, AI‑driven analytics, automated workforce management, and personalized coaching, Calabrio boosts agent performance, elevates customer experience, and drives operational efficiency. Trusted by leading brands, Calabrio’s distinctive value lies in its ability to unify these capabilities in a true‑cloud architecture that adapts to evolving business needs.