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Job description
Join Calabrio as a Customer Success Manager and be part of our dynamic team. You will be responsible for customer deployment, adoption, retention, and advocacy. The right candidate is an expert relationship builder and understands customers' business models and core problems.
Company
Tech, Software & IT Services
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Calabrio provides a cloud‑native workforce performance platform—Calabrio ONE— that serves as the digital foundation for customer‑centric contact centers. The suite combines workforce optimization, agent engagement, and business intelligence into a single, fully integrated solution, enabling brands to understand and enrich every human interaction. Leveraging connected data, AI‑driven analytics, automated workforce management, and personalized coaching, Calabrio boosts agent performance, elevates customer experience, and drives operational efficiency. Trusted by leading brands, Calabrio’s distinctive value lies in its ability to unify these capabilities in a true‑cloud architecture that adapts to evolving business needs.