Production Services Lead - Major Incident Management

Join us and experience Bunnings from the other side of the counter! As a Production Services Lead - Major Incident Management, you will lead our dedicated team at Bunnings and be responsible for ensuring our production services are reliable, resilient and ready to support the business every day.

Requirements

• 5+ years' experience managing major incidents within large enterprise technology environments.
• In-Depth Understanding of ITIL service management with a focus on Incident and Major Incident Management.
• Experience with ITSM frameworks and tools particularly ServiceNow and CSDM is highly desirable.
• ITIL Certificate 4 is required.
• Relevant qualifications in IT or related fields; Agile or PRINCE2 certifications are highly regarded

Benefits

• Team discount at Bunnings and other Wesfarmers brands
• Free standard OnePass membership
• Access to over 100+ exclusive team member benefits
• 12 weeks paid parental leave, regardless of gender