Network Designer Contact Centre- Register Your Interest! Job involves designing and delivering solutions for BT's customers, specializing in network, voice, or contact centre solutions.
Requirements
- Bachelor's degree in Computer Science, Engineering, or related field
- 3+ years of experience in network design, voice contact solutions, or contact centre solutions
- In-depth knowledge of SD-WAN, LAN, Edge, Wireless, Meraki, F5, One Cloud Cisco, Microsoft Teams, Five9 Cisco Unified Communications, Genesys Cloud, Genesys Engage, Avaya Contact Centre, Avaya CS1000, Contact Centre Next Generation, Cisco Contact Centre, Cisco Webex
- Ability to lead technical discussions and design principles, shape future direction, and contribute to customer solutions
Benefits
- 10% on target bonus
- BT Pension scheme
- 25 days annual leave
- Flexible benefits
- World-class training and development opportunities
- Discounted broadband, mobile and TV packages
- Access to 100’s of retail discounts