Senior Claims Representative

Brown & Brown is seeking a Senior Claims Representative to join our growing team in Carmel, IN. The role involves managing high priority accounts and catastrophic claims, and maintaining a high standard for customer service.

Requirements

• Maintain a claim inventory as deemed appropriate by management
• Verify, research evaluate and make recommendations on appropriate coverage on each claim, using discretionary judgment
• Make timely contact with members, injured workers, agents, providers, attorneys, etc.
• Investigate claim with phone interviews/emails and obtain appropriate documentation
• Evaluate exposure and adjust reserves as required
• Conclude claim processing in accordance with company standards
• Meet with members, agents, injured workers, attorneys, etc. as deemed necessary
• Provide training and act as a mentor for members and other claims personnel
• Travel to annual workers compensation conference and/or attend educational seminars
• Other job-related projects or assignments as delegated

Benefits

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.