Client Service Representative - Alternatives

The Client Service Representative - Alternatives is an entry-level position responsible for servicing and maintaining oversight of client relationships in the Fund Accounting, Administration, and Custody disciplines. The role involves assisting senior team members with operational production, client accounts, client conversions, reporting, and analyses to ensure high client satisfaction.

Requirements

• Work effectively with to support client requests, deliverables, and issue resolution
• Effectively monitor and respond to client inquiries
• Assist in activities that support the measurement of Client Service Standards across the various products BBH provides to our clients
• Provide filtering and escalation for client requests
• Utilize relevant internal technology solutions to effectively manage and escalate client inquiries
• Provide a timely response and solution to internal inquiries, escalating to Sr. Client Service Rep. as necessary
• Develop an in-depth working knowledge in one of the core functions of service delivery – i.e., fund accounting or custody.
• Knowledge of and practical experience with general ledger systems including partnership accounting
• Knowledge of alternative funds (e.g., real estate, private equity, debt funds) structures
• Knowledge is required of consolidations, group structures and consolidation systems
• Relevant IFRS and local GAAP knowledge
• Experienced in preparation of consolidated IFRS financial statements
• Knowledge of alternative fund specific investor reporting standards (e.g., INREV, ILPA)
• Knowledge of relevant regulatory framework under which depositary /custody duties are performed – i.e., local regulations and AIFMd
• Knowledge of asset supervision requirements, for both assets held in custody and assets held away, and the application to investment types held by alternative funds
• Knowledge of the broader depositary requirements for alternative funds (e.g., oversight duties)
• Develop knowledge of the alternatives industry initiatives and regulatory environment
• Ensure adherence to all established standard procedures, best practices, and process controls
• Review and discuss issues requiring escalation with client service team

Benefits

• A collaborative environment that enables you to step outside your role to add value wherever you can
• Direct access to clients, information and experts across all business areas around the world
• Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm
• A culture of inclusion that values each employee’s unique perspective
• High-quality benefits program emphasizing good health, financial security, and peace of mind
• Rewarding work with the flexibility to enjoy personal and family experiences at every career stage
• Volunteer opportunities to give back to your community and help transform the lives of others