Responsible for providing quality, customer-oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies.
Requirements
- Performs venipuncture on patients
- Maintains necessary equipment and supplies
- Communicates effectively to all levels of laboratory staff and external contacts
- Acts as a resource for phlebotomy technicians
- Receives and prepares laboratory specimens prior to laboratory analysis and testing
- Centrifuges and aliquots specimens, and follows all special handling instructions
- Optimizes the routing of specimens and work benches
- Routes and distributes specimens to appropriate lab sections within specific time frames
- Assists in the pickup and delivery of specimens as needed
- Prepares all workstations with essential supplies
- Performs special procedures and waived point of care testing as requested by supervisors
- Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed
- Completes all appropriate logs for documentation and troubleshooting
- Communicates to supervisor
- Utilizes technical training and acquires in-depth knowledge of the LIS (SunQuest and EPIC) and its functions
- Performs order/entry, inquiry, crediting, and other basic LIS (SunQuest and EPIC) functions
- Performs patient registration functions in EPIC registration system
- Answers the telephone according to department policy and procedure
- Conforms to hospital standards of performance and conduct
- Manages time appropriately and meets BMC standards for attendance and punctuality
- Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned
- Assists in training new lab support technicians and phlebotomy students
- Completes all laboratory and hospital safety, compliance, and competency training as assigned
- Works with the technical and assistant supervisors to update inventories, orders, and maintain supplies as needed
- Assists supervisors with writing training programs, standard operating procedures, and establishing competencies
- Participates in quality improvement (QI) activities according to Laboratory policies and procedures
- Recognizes and resolves technical and non-technical problems in the laboratory
- Adapts to changes in the departmental needs
- Performs point of care waived testing, maintains instruments, training and competencies
Benefits
- Medical
- Dental
- Vision
- Pharmacy
- Discretionary annual bonuses
- Merit increases
- Flexible Spending Accounts
- 403(b) savings matches
- Paid time off
- Career advancement opportunities
- Resources to support employee and family well-being
