The Patient Transporter is responsible for transporting patients, medical equipment, and specimens to and from areas within the hospital as assigned. The position requires a customer service focus and the ability to work independently and efficiently.
Requirements
- Transports patients, specimens, equipment and related items and supplies safely and comfortably to and from areas within the hospital as assigned in a timely manner.
- Greets patients, families, visitors and staff in a friendly courteous positive customer service manner.
- Identifies self as a transporter.
- Hands-off patient to a caregiver.
- Verifies patient identification with patient and also by checking patient ID band.
- Receives and puts away all supplies in SMC and CPD.
- Match packing slips with Purchase Order numbers and file paperwork.
- Fill out Return Goods Authorization forms to send to purchasing to secure repair/return authorization.
- Delivers patient equipment to areas.
- Retrieves/cleans equipment from designated areas.
- Cleans/places label 'Equipment is Clean'.
- Delivers broken equipment to the appropriate location for repair.
- Packages and ships repairs to repair companies and maintains repair log database.
- Communicates with vendors to coordinate repairs and equipment loaners.
- Picks up and returns all loaned or borrowed equipment from neighboring hospitals if necessary.
- Carries pager/radio/headset while on duty and responds to page or radio in a timely manner.
- Maintains in log all patient transports.
- Documents last and first name, time, destination etc., including specimens/equipment transported.
- Submits log to supervisor.
- Closes out trip, signs in/out for lunch and breaks.
- Records an inventory count of equipment each day.
- Utilizes filing systems for procurement archiving.
- Checks /inspects transport vehicle for safety prior to transport.
- Checks for cleanliness, sufficient oxygen for round trip, checks brakes, handrails, mattress, etc. Cleans if necessary.
- Performs all duties with a customer service focus.
- Represents the hospital and Nursing department in a professional, courteous manner in all dealings with other hospital employees, vendors, patients and visitors.
- Treats patients in a manner that preserves and protects patient autonomy, dignity, confidentiality, and patient rights.
- Responds to all requests for service through radio, telephone and personal contact.
- If unable to assist a patient/customer needed service, follows thru with request by contacting dispatcher or supervisor.
- Refers the request to the correct individual.
- Refers all unanswerable or unfulfilled requests for service to the supervisor and/or manager.
- Maintains cleanliness and neatness of work and lounge areas.
- Assists in hospital emergency disaster plans.
- Identifies emergency situations and initiates appropriate response actions within the scope of his/her role.
- Is familiar with area disaster plan and responsibilities.
- Completes department charge slips and records all transactions into computerized information system and file documents as required.
- Request assistance from nurse/or aide in transferring/moving patient from wheelchair to stretcher or bed.
- Transports patients to the Morgue and to and from the Recovery Room.
- Performs dispatcher function as required.
- Utilizes hospital's Values as the basis for decision-making and to facilitate the division's hospital mission.
- Follows established hospital infection control and safety procedures.
- Follows infection control policies, cleans stretcher/wheelchair after transporting a patient with 'precaution' status.
- Remains knowledgeable of and follows department policies and procedures.
- Complies with established practice standards, policies, procedures, protocols, guidelines, and regulations, e.g., DPH, Joint Commission, Fire Codes, OSHA, etc.
- Completes annual mandatory educational requirements, e.g., safety regulation and infection control review, departmental and unit specific competencies, etc.
- Maintains a presentable appearance in accordance with dress code.
- Wears assigned uniform, pager and visible ID badge while on duty.
- Remains knowledgeable of and demonstrates reliability in regard to established work rules and policies such as hours of work, attendance, punctuality standards, work assignments etc.
Benefits
- Medical
- Dental
- Vision
- Pharmacy
- Flexible Spending Accounts
- 403(b) savings matches
- Earned time cash out
- Paid time off
- Career advancement opportunities
- Resources to support employee and family wellbeing
