The ED Clinical Social Worker provides consultation, assessment, treatment interventions, and advocacy for patients and their families in the Emergency Department. The role utilizes a biopsychosocial approach to healthcare and collaborates with interdisciplinary teams to provide case management and crisis intervention.
Requirements
- Assesses patient and family to ascertain emotional and social problems
- Identifies issues that must be addressed during patient care and formulates a plan
- Provides trauma-informed, strengths-based interventions on behalf of patients and their families
- Communicates effectively and proactively with providers, nurses, and other healthcare professionals
- Initiates and manages meetings with families who are dealing with catastrophic news
- Supports patients and families who are in crisis and initiates family meetings with ED providers
- Provides case management and advocacy on behalf of patients and families
- Collaborates with multi-disciplinary teams and community providers on behalf of patients and families
- Assesses safety risks and provides brief, solution-focused interventions and safety plans with patients as needed
- Provides crisis intervention and problem-solving support to patients and families in crisis
- Provides information, referrals, and counseling relative to health issues, child protection needs, family violence, illness, community violence, substance use/abuse, disabilities, mental health concerns, bereavement, and family homelessness
- Collaborates effectively with other BMC programs to support patients and families
- Collaborates effectively with community agencies to support patients and families
- Responds promptly to consult requests and referrals for social work supports
- Triages cases and prioritizes patients with the most time-sensitive needs
- Communicates with ED colleagues and Social Work Manager on call to consult on questions and concerns
- Provides education, crisis intervention, and emotional support to patients, families, and ED staff as needed
- Develops and maintains effective therapeutic relationships with patients and families
- Screens and assesses patients for needs regarding social determinants of health
- Reports any and all suspected cases of abuse and neglect and follows up to ensure patient receives timely comprehensive consultations and compliance with legal mandates
- Identifies need to involve patient's family through the initial assessment process and attempts contact on same day, if indicated
- Consults and collaborates with healthcare team members to ensure that patient's emotional and social needs are addressed
- Provides for psychotherapeutic treatment and/or psychosocial support to patient and family to reduce the impact of identified problems
- Ensures that inpatient and family remain apprised, involved, supported, and treated through prescribed clinical relationship through at least weekly contacts and whenever a change in care or plan requires more contact
- Utilizes Social Work technique and theory to assist patient and family in coping with illness or social problem to achieve improved functioning and emotional state
- Maintains patient confidentiality according to hospital policy
- Practices professional discretion when determining the inclusion of any patient information into medical record or department clinical record notes
- Notes in medical record the exclusion of critical patient information and its availability
- Documents each patient encounter in the medical record or the Department clinical record concurrently according to Department policies
- Participates in social work committees and departmental work groups
- Provides other administrative and special project assistance as required or assigned
- Promotes a positive and collaborative work environment supportive of the hospital's missions and goals
- Remains knowledgeable of and follows appropriate policies, procedures, and work standards
- Attends hospital required and relevant meetings, training sessions, or activities, as assigned
- Maintains competency in areas of responsibility to ensure quality of care
- Ensures that MSW licensure remains active by obtaining continuing education units (CEUs) and in good standing
- Attends scheduled staff meetings and in-service education program offerings with punctuality and consistency
- Performs other duties assigned or as necessary
- Is flexible and adapts to changing departmental needs
- Utilizes hospital's behavioral standards, guided by the NASW Social Work Code of Ethics, as the basis for decision making and to facilitate the hospital's goals and mission
- Follows established hospital infection control and safety procedures
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Medical, Dental, Vision, Pharmacy Benefits
- Flexible Spending Accounts
- 403(b) Savings Matches
- Earned Time Cash Out
- Paid Time Off
- Career Advancement Opportunities
- Resources to Support Employee and Family Wellbeing
