Works independently to manage and resolve all site management related issues, familiar with housing management, budgeting, housing agency regulations, and commitment to community building.
Requirements
- Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies.
- Manages financial operations of the site following company and government agency rules, regulations and guidelines.
- Prepares annual operating budget; monitors and performs budget projections.
- Prepares 5 and 20-year capital needs studies.
- Ensures agency regulation compliance and deadlines for documentation.
- Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, bad debt write-off, and expense reports.
- Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches.
- Monitors energy/utility consumption.
- Authorizes inventory and maintenance purchases.
- Monitors turnovers and major replacements.
- Special projects as assigned by Regional Vice President.
- Maintain service agreements and current certificates of insurance from vendors.
- Represents Beacon Communities to the public and collaboratively develops a partnership with local public officials, local businesses and agencies.
- Meets with Resident Services Coordinator to establish property work plans and develop course of action.
- Responds to questions and complaints from the public.
- Manages the rental program utilizing forms, documents, and computer programs following company, HUD, and LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.
- Oversees the Administration of the ADA/Section 504 reasonable accommodation policy.
- Oversees leasing process, income certifications/recertifications, and approves agency billing.
- Oversees move-ins/outs, security deposits, transfers, rent changes and Guest Card input into Yardi.
- Oversees or handles evictions when appropriate
- Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained.
- Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training.
- Oversees service orders in Yardi.
- Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units.
- Conducts resident meetings.
- Responds to questions and complaints from residents.
- Assists with new resident orientation.
- Investigates complaints, disturbances, violations. Resolves problems.
- Manages staff and oversees hiring, termination, status changes and performance management decisions.
- Conducts performance and compensation appraisals.
- Sets standards for work performance and communicates standards to employees.
- Performs site inspections to update files for continued housing occupancy following company, HUD, and LIHTC rules and regulations, policies and procedures.
- Handles all aspects of site and unit inspections.
- Interacts with housing and human service agency personnel.
- Oversees or conducts and coordinates all marketing activities to promote the property.
- Markets units to prospects, guests, etc.
- Completes market surveys.
- Conducts all resident retention events and activities.
- Conducts outreach to local businesses and organizations to promote the property.
Benefits
- Health & Wellness Benefits
- Work-Life Balance
- Retirement planning
- 100% Company-Paid Life Insurance
- Access to an Employee Assistance Program (EAP), Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!
