Our Next Property Manager at Old Colony Homes will work with our Director of Property Operations to manage this 887 unit affordable property. The incumbent will have deep knowledge of affordable programs, including Pubic Housing, Project Based Voucher, Low Income Housing Tax Credits, as well as a variety of Housing Choice Voucher programs. The incumbent will also have strong customer service skills in this largely customer-facing position. Being bilingual in English and Spanish is helpful.
Requirements
- Develops, monitors and oversees all site management related programs, policies, plans, rules, regulations, contracts and agreements in accordance with corporate policies.
- Manages financial operations of the site following company and government agency rules, regulations and guidelines.
- Prepares annual operating budget; monitors and performs budget projections.
- Ensures agency regulation compliance and deadlines for documentation.
- Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, bad debt write-off, and expense reports.
- Reconciles reports to General Ledger and approves vendor invoices and cash receipt batches.
- Monitors energy/utility consumption.
- Authorizes inventory and maintenance purchases.
- Monitors turnovers and major replacements.
- Special projects as assigned by Regional Vice President.
- Maintain service agreements and current certificates of insurance from vendors.
- Represents Beacon Communities to the public and collaboratively develops a partnership with local public officials, local businesses and agencies.
- Meets with Resident Services Coordinator to establish property work plans and develop course of action.
- Responds to questions and complaints from the public.
- Manages the rental program utilizing forms, documents, and computer programs following company, HUD, and LIHTC, and/or Public Housing guidelines to assure eligibility for continued occupancy.
- Oversees the Administration of the ADA/Section 504 reasonable accommodation policy.
- Oversees leasing process, income certifications/recertifications, and approves agency billing.
- Oversees move-ins/outs, security deposits, transfers, rent changes and Guest Card input into Yardi.
- Oversees or handles evictions when appropriate
- Oversees building, grounds maintenance and security of property and follows company and HUD rules, regulations and guidelines to ensure grounds and units are properly maintained.
- Monitors and ensures execution of all aspects of site safety, accident and insurance reporting and emergency and media training.
- Oversees service orders in Yardi.
- Fosters a positive, active and collaborative relationship with residents and coordinates residents’ services for units.
- Conducts resident meetings.
- Responds to questions and complaints from residents.
- Assists with new resident orientation.
- Investigates complaints, disturbances, violations. Resolves problems.
- Manages staff and oversees hiring, termination, status changes and performance management decisions.
- Conducts performance and compensation appraisals.
- Sets standards for work performance and communicates standards to employees.
- Performs site inspections to update files for continued housing occupancy following company, HUD, and LIHTC rules and regulations, policies and procedures.
- Handles all aspects of site and unit inspections.
- Interacts with housing and human service agency personnel.
- Oversees or conducts and coordinates all marketing activities to promote the property.
- Markets units to prospects, guests, etc.
- Completes market surveys.
- Conducts all resident retention events and activities.
- Conducts outreach to local businesses and organizations to promote the property.
Benefits
- Health & Wellness Benefits
- Work-Life Balance
- Retirement planning
- 100% Company-Paid Life Insurance
- Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities
