Branch Operations Manager - Olympic

Banc of California is hiring a Branch Operations Manager to achieve branch goals and overall business success. The role involves supervising day-to-day operational functions, ensuring high-quality customer service, and promoting an effective operational environment. The successful candidate will be responsible for managing staff, approving transactions, and identifying and mitigating audit and operational risk.

Requirements

• 7 years in branch operations, including 3 years supervisory or other leadership experience
• High School Diploma or equivalent required
• Associate's degree or higher strongly preferred
• Mastery of the operational regulatory environment with thorough knowledge of banking operations
• Solid knowledge of all aspects of using key branch systems; basic end-user knowledge of Word and Excel
• Resourceful with ability to manage multiple tasks/projects and deadlines simultaneously
• Review and be knowledgeable of departmental and human resource’s policies & procedures
• Leads, coaches, motivates, and develops staff across varying levels, with strength in selection, engagement, and driving high performance
• Leads the identification of opportunities to refer new products and services to clients based on their financial goals
• Regularly coaches and mentors to achieve goals; collaborates across the organization to get things done through partnerships and by building an environment of trust
• Credible, influential, and confident in communication engagement style
• High level of initiative, actively takes on new challenges and projects
• Directs high performance and results achievement; empowers others to succeed
• Manages their own risk as well as guiding the risk assessment and management of the broader branch
• Continuously coaches team to high levels of performance and assists team in reaching career goals

Benefits

• 401k plan with company match and immediate vesting
• Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA)
• Paid parental leave and family support solutions including care options for your family
• Paid vacation days, holidays, and volunteer time off
• Tuition reimbursement
• Annual mentorship program
• Leadership development resources
• Access to LinkedIn Learning