Floater Case Monitor (6255)

The Floater Case Monitor provides on-site operational and client support at the New Castle County Hope Center, serving as a flexible resource to maintain smooth and continuous operations. The role includes client interaction, facility monitoring, administrative support, and coordination with program staff to ensure residents receive safe and consistent service.

Requirements

• Flexible and dependable, with the ability to work variable shifts (day, evening, overnight)
• Strong multitasking ability in a fast-paced environment
• Excellent customer service and communication skills
• High attention to detail and organizational ability
• Proficiency in using a multi-line phone system
• Collaborative team player committed to quality service and reliability

Benefits

• Paid Time Off (PTO)
• Holidays
• Health Insurance
• 401(k)
• Disability Coverage
• Working Advantage program
• Pet Insurance