Engineering Operations Manager

We are looking for a highly strategic and experienced Engineering Operations Manager to help bring operational excellence, data-driven insights, and consistency across Arbor’s growing engineering organisation.

Requirements

• Strong background in engineering or technical operations, ideally within a SaaS or software engineering environment.
• Experience administering developer toolchains (GitHub, Jira, CI/CD, Snyk, or equivalent).
• Demonstrable ability to manage access, identity, and configuration governance across systems.
• Data literacy: experience collecting, analysing, and reporting on engineering metrics using SQL, BI tools (e.g. Looker, Grafana, or Snowflake).
• Proven ability to prepare concise operational reports and dashboards for senior stakeholders.
• Experience defining and maintaining operational processes and documentation.
• Strong organisational skills and attention to detail; able to manage multiple operational initiatives simultaneously.
• Excellent collaboration and communication skills, with experience working across engineering, IT, and business functions.

Benefits

• Dedicated wellbeing team
• 32 days holiday (plus Bank Holidays)
• Life Assurance paid out at 3x annual salary
• Comprehensive wellness benefit provided by AIG Smart Health
• Private Dental Insurance with Bupa
• Salary sacrifice Pension provided by Scottish Widows
• Enhanced maternity and adoption leave
• Paternity leave
• 5 free return to work maternity coaching sessions
• Access to services such as Calm and Bippit (financial wellbeing coaching)
• Flexible working
• Social committees
• Dedicated professional development training budget
• Volunteer with a charity of your choice for a day each year