Professional Services Application Consultant (Remote)

Aprimo's Professional Services Application Consultant provides customers with our highest levels of system support and services so that customers can make best use of our platform. Our Professional Services Application Consultant provides unmatched knowledge and assistance to help operate, administer, and manage our customer’s Aprimo platform.

Requirements

• Act as the main point of contact for communication between clients and Aprimo for all post-implementation consulting services.
• Manage between 4 and 6 customer accounts.
• Ensure communication is consistent, expectations are managed, and consulting hours are delivered on a monthly basis.
• Activate and configure the different modules within the Aprimo software to align the application to the customer’s requirements
• Serve as the customer-facing Aprimo product expert, providing customers with support and guidance on their live Aprimo platform and work directly with them to resolve any issues, questions and other related matters that arise.
• Understand customer goals and requirements and help guide them to enhance, elaborate and refine the configured solution to drive ongoing value and success back to the customers organization
• Assist Aprimo customers to effectively measure business performance using established guidelines and to continually suggest optimizations where necessary
• Contribute to Aprimo Services practice development / Aprimo Global knowledge system
• Attend team calls/product knowledge transfer sessions
• Additional responsibilities and duties as required

Benefits

• Target Compensation: Monthly base salary target of 69,230 PHP to 88,461 PHP depending on job-related knowledge, skills, and level of experience.
• Bonus program that pays out quarterly
• Competitive benefits coverage that begins on the first day of employment and includes:
• Generous Leave options: Annual, Sick, & Special Leaves such as Marriage, Paternity, Maternity, and Bereavement
• Medical and Dental Insurance; Eye Refraction; Outpatient medicine coverage
• Employee Assistance Program
• Rice Allowance
• Life and Accident Insurance