Technical Operations Engineer - Air & Ground Deterrence

Role Overview

As a Technical Operations Engineer, you will be responsible for deploying and supporting Anduril's products all over the world. You will go forward with products early on in their lifecycle and work with engineering teams to iteratively improve them over time. You'll also guide users through product employment and troubleshooting, advise account managers on how to structure an operation to ensure technical success, and communicate specific recommendations for product refinement to engineering teams.

What You Will Do

Deploy and support Anduril's products globally, work with engineering teams to improve products, guide users through product employment and troubleshooting, advise account managers on operation structure, and communicate product refinement recommendations.

Why It Might Be a Fit

You must be both a teacher and a student, able to coach teammates on systems that you've gained intimate familiarity with and then transition into mastering the next system. You'll lead cross-functional teams in challenging environments, often with limited support, to ensure mission success.

Requirements

• Network+ and Linux+ or equivalent experience
• Ability to lift 50-70 lbs
• Work in austere environments, climb towers, use of basic hand tools
• Understanding of AC/DC power systems, generators, load calculations & electrical fault finding
• Experience configuring & fault finding IP networks using fibre optic, ethernet & RF modalities
• Experience with RF systems (PtP, PtMP, mesh) understand basic antenna concepts & spectrum analysis
• Systematic troubleshooting and documentation of systems
• Ability to operate independently and in teams, interact with customers and train users
• High travel rate, both domestic and international. Must have passport
• Ability to gather requirements from end-users. Communicate and teach complex subjects with clarity and simplicity. Able to build trust cross-functionally, navigate customer hierarchies, and influence teams in a peer-leadership capacity
• Proven ability to master a technical system and support it in austere environments
• Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking
• Ability to drive challenging and vague technical problems to clarity and resolution
• Naturally inquisitive, able to independently research and learn new technical components or concepts
• Ability to develop complex operational and logistics plans to move people and things quickly, over long distances, in unfamiliar locations
• Willingness to travel to remote regions of the world for up to two months at a time (up to 80% of the year)
• Ability to obtain and maintain UK security clearance
• Able to meet health and medical requirements in advance of deployments

Benefits

• Comprehensive, competitive benefits package
• Top-tier benefits for full-time employees
• Health benefits
• Recovery benefits
• Equity grants
• Paid time off
• Retirement benefits
• Learning budget
• Parental leave
• Wellness benefits
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission