Customer Service Manager, Airport Workforce Management - PHX

Join our American Airlines family and explore a world of possibilities. As a Customer Service Manager, you'll lead, engage, coach, and develop front-line team members to ensure a safe, high-performing operation and exceptional customer experience.

Requirements

• High School diploma or GED Equivalency
• Previous airport customer service experience
• 2 years experience leading others
• Knowledge of company policies and procedures and functional automation applications

Benefits

• Travel Perks
• Health Benefits
• Wellness Programs
• 401(k) Program
• Employee Assistance Program
• Pet insurance
• Discounts on hotels, cars, cruises, and more