The General Manager is responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission.
Requirements
- Develop and execute the brand's retail strategies
- Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
- Identify and communicate individual and team training needs
- Impact fitting room conversion
- Facilitate new hire onboarding
- Ensure that the Sales & Operations team exudes ALO's mission and guiding principles
- Consistently drive and motivate the store team
- Establish an individual development plan to support professional growth aspirations
- Use company performance tools to evaluate management team and provide constant feedback
- Monitor and address performance issues on a timely basis
- Conducts ongoing talent analysis of colleagues and establish career progression plans
- Actively fill open positions prioritizing internal colleagues
- Interview, Hire, Train, Direct, Manage, Coach, Develop, Coordinate, Evaluate and discipline direct and indirect reports
- Utilize check-in process as a tool for colleague talent development
- Ensure that all staff members adhere to the wardrobe standards
- Maintain Visual Merchandising standards and directives
- Supervise inventory management
- Manage headcount and payroll objectives
- Implement tactics to manage and maintain an effective P&L strategy
- Ensure that all transfers, consolidations, pricing, shipping/receiving are done in compliance with all company policies and procedures
- Make well-versed recommendations to help improve the company's operational systems and processes
- Identify opportunities in product, sales, and team development
- Satisfactorily resolve all customer issues and/or complaints
- Collaborate with cross-functional business partners to support organizational goals
- Communicate effectively and efficiently with all levels in the organization
- Partner with field and corporate leaders to establish effective in-season long term strategies
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
- Tuition Reimbursement
