Manager-Quality Performance (Full Time, Remote, North Carolina Based)

Manager of Quality Performance responsible for continuously improving Alliance's quality related strategies and innovation capabilities. Collaborative approach to build trust with internal and external stakeholders. Develops and implements clinical strategic interventions to improve member and provider experience, member health outcomes, and decrease cost of care per capita.

Requirements

• Manages a diverse team of performance specialists and clinical quality data analysts
• Reviews and analyzes complex quality data sets to identify strategic opportunities for improvement
• Leads multiple complex, high-risk, cross-functional, and/or highly sensitive priority initiatives engagements
• Facilitate clinical quality interventions that are evidence-based
• Integrate, coach, support and grow a diverse highly performing strategic and innovative team
• Embed continuous improvement principles into the organization's strategic plan and goals
• Oversee and monitor the team's project management activities
• Ensure proper systems, methods and accountability practices are in place to adequately measure team efficacy and efforts
• Evaluate performance improvement approaches and assist teams in advisement
• Successfully engages cross-functional and inter-departmental business leads and their teams
• Influence management at all levels to secure the support and resources needed for timely and effective solution implementation
• Advises and provides consultation to a variety of internal and external stakeholders
• Builds effective and productive working relationships within the catchment area communities and at the State level
• Maintain extensive knowledge of current regulations and ensure that clinical operations comply with all the applicable requirements
• Ensure ongoing audit readiness of the area
• Conducts internal quality assurance audits and reviews as assigned
• Identify, escalate and mitigate issues that will significantly impact clinical interventions
• Effectively communicate actionable findings at all staff levels
• Prepare and maintain detailed reports on quality metrics

Benefits

• Medical
• Dental
• Vision
• Life
• Long Term Disability
• Generous retirement savings plan
• Flexible work schedules including hybrid/remote options
• Paid time off including vacation, sick leave, holiday, management leave
• Dress flexibility