Director of Crisis Intervention Services

Are you a leader of behavioral health in crisis counseling, suicidal intervention, and crisis family supports? Does your passion for service express itself through providing person-centered, trauma informed, crisis care? Do you have a demonstrated record of successful supervisory experience and organizational management, with a collaborative and solutions-oriented mindset?

Requirements

• Provide overall management, organization and daily operational oversight of the Mobile Crisis Program to maintain excellence of services provided to Montgomery County, PA while maintaining compliance to all Access Services policies, procedures, and philosophy of care.
• Ensure excellence in partnerships including MCORT, law enforcement relationships, CCBHC and ICWC relationships, and others.
• Maintain effective communication with the Senior Director, Vice President, and other Behavioral Health division leaders.
• Report any operational, staff or individual concerns according to Access Services established policies and procedures.
• Partner closely with the Peer Support/Teen Talk Warmlines to ensure mutual support and shared referrals.
• Perform telephone counseling and mobile crisis support as needed.
• Supervise the Associate and Assistant Directors in individual and group settings, and oversee the interview, hiring, training, quarterly coaching, and development of crisis workers.
• Ensure adequate overnight coverage, training of overnight staff, and monitoring of overnight productivity.
• Lead from a position of vision and strategy to support the program to respond to environmental needs and changes, to grow in advance of opportunity, and to always be ready for change.

Benefits

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement.
• 20 Days PTO (vacation, sick days), 7 paid holidays, 2 floating holidays
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.