Tesco Shift Leader - Days - Durham Claypath Express

As a Shift Leader at Tesco, you'll oversee the store from the shop floor, take ownership of running duty shifts, and coordinate the team to deliver a clean, well-stocked store that exceeds customer expectations. You'll be responsible for guiding and supporting colleagues, maintaining store performance, and providing great customer service.

Requirements

• Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
• Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks
• Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
• Making sure the store is always clean, tidy, and well-presented
• Providing great customer service, by listening to our customers and putting them first in everything you do
• Following health and safety routines and procedures, and ensuring colleagues do the same
• Recognising and celebrating colleagues within the team who are providing great service
• To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
• To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
• To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up to date
• To be comfortable taking the lead, and overseeing the store in the absence of your Manager
• To be a good decision maker, who's flexible in the way you think, and comfortable handling change to ensure everything we do is right for customers and colleagues
• To be motivating, so you can inspire your team to deliver beyond expectations
• To be curious, and always on the lookout for ideas and opportunities to serve our customers, communities, and planet a little better every day

Benefits

• Minimum of 16 guaranteed hours each week
• Opportunities for flexible working
• Opportunities to work in a variety of roles within the store
• Training and development opportunities
• Competitive hourly rate starting from £15.59
• Additional payments may apply depending on location